Instructions for Opening Secure E-mail from IBC

Step Three

The next time you try to open a secure e-mail from IBC, you will receive this Account Login screen, which prompts you to log in. Your e-mail address is already provided. All you have to do is enter your account password and click the Log In button.

1. If you have forgotten your password, click on the "Ask to be reminded" link. You will receive an e-mail containing the reminder phrase you entered when you created your account.
2. If that phrase doesn't help you remember your password, contact the sender of the original e-mail.

To ensure your privacy, all information will be sent via a secure connection. Independence Blue Cross will not disclose any personal information to outside persons or entities unless we have written consent.