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Your Child’s Rights as a Member
Your
Child's Rights | You
Can File a Complaint or Grievance For Your Child
You Can Accept or Refuse Treatment
For Your Child | Confidentiality
and Disclosure of Medical Information
You Can Accept or Refuse Treatment For Your Child
When you join Keystone, you agree that your child will receive care according to the recommendation of his or her primary care physician.
You have the right to give your informed consent before the start of any procedure or treatment.
You have the right to refuse any drugs, treatment or other procedures offered to your child by Keystone providers and to be informed by the physician of the medical consequences to your child of your refusal of any drugs, treatment or procedure.
You have the right to expect that Keystone and your child’s primary care physician will make every effort to arrange a professionally acceptable alternative treatment for your child.
However, if you still refuse the recommended plan of treatment for your child, Keystone will not be responsible for the costs of further treatment for that condition and you will be so notified.
You may use the grievance procedure to have your child’s
case reviewed.
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