Manuals and Guides
Group administrators have the important job of understanding their Independence Blue Cross (IBC) plan and helping their employees with questions and concerns.
The following documents are available to help group administrators better manage the day-to-day administration of their organization's IBC group health benefits program.
Benefits Administrator Guide
This guide explains IBC processes and procedures related to enrollment, billing, invoices, and coordination with Medicare.
Group Administrator Invoice Guide
Group administrators need to make sure the information on their statement is accurate and that the amount enclosed with their invoice is correct. The Group Administrator Invoice Guide is designed to help make that job easier.
Medicare Secondary Payer Guide
Medicare Secondary Payer (MSP) requirements determine when Medicare is the primary insurance payer. We've prepared the following MSP guide to help group administrators correctly target benefits for their Medicare-eligible participants and avoid potentially costly penalties. This publication is for general informational purposes only. Group administrators should refer to the actual laws and regulations with the assistance of their legal counsel to determine how the MSP statute and regulations apply to them.